Our obligations
SUISSE GOLD & FX is an obliged entity under the Bulgarian Measures Against Money Laundering Act (implementing the EU anti-money-laundering framework) both as a currency-exchange provider and as a trader in precious metals. We apply customer due diligence, keep statutory records and report suspicious transactions to the Bulgarian Financial Intelligence Directorate as required by law.
What to expect as a customer
A valid identity document is required for currency-exchange and precious-metals transactions above the statutory thresholds, and for every buyback transaction. For larger transactions we may ask for information on the origin of funds and, where applicable, proof of ownership of the items offered for buyback. Cash payments are accepted only within the statutory cash-payment limits; amounts above them are settled by bank transfer.
We are required to refuse a transaction when identification cannot be completed or when the law obliges us to do so. Exact thresholds and document requirements are available at our offices and through the Contact page.
Data protection
Identification data collected under AML law is processed and retained strictly according to the statutory rules and our Privacy policy.
Draft — final wording subject to review by legal counsel.